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Steps to leaving a memo on an order

If you want to leave a memo on a ticket order for reference, follow the steps below. Within the seating map builder, you can also create public messages or internal notes with these instructions.

  1. Log in to your Purplepass event organizer dashboard
  2. At the top of the dashboard in the navigation bar, select Search Orders
  1. Use the search tool (located on the left) to locate your order

    the search orders form on Purplepass

  2. Once the order appears in the main window, there is an option memo to the far right of the order information screen

    An arrow pointing to the memo option
  3. Click memo, enter your information, and click update button to save your note

    The memo popup box on Purplepass