Answers
Steps to leaving a memo on an order
If you want to leave a memo on a ticket order for reference, follow the steps below. Within the seating map builder, you can also create public messages or internal notes with these instructions.
- Log in to your Purplepass event organizer dashboard
- At the top of the dashboard in the navigation bar, select Search Orders

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Use the search tool (located on the left) to locate your order
- Once the order appears in the main window, there is an option memo to the far right of the order information screen
- Click memo, enter your information, and click update button to save your note