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Searching for particular ticket orders

To search for particular ticket orders, follow these steps:

  1. Log in to your Purplepass promoter dashboard
  2. At the top of the dashboard in the navigation bar, select “Search Orders”
Search UPDATE
  1. Once you are on the order search page, you can select a particular event or block of events by highlighting them. They will appear in the upper right-hand side of the screen. Note: you can delete one or more in the window by clicking the x to the right of the event.

    the search orders form on Purplepass

You can also search for ticket orders by entering the order number in the search box on the left of the screen. Or enter the customer’s information.