How to Use Partner Access | Give Access to Multiple Users with Purplepass

The Partner Access tool by Purplepass is recommended for promoters that have one event account and want to give access to multiple users while limiting what they can edit, view, etc.

With Partner Access, the domain account holder can grant access to as many users as they want while controlling how they use the account. They have full control over what a user can do, view, and their overall account privileges.


How to use your Partner Access tool

Make sure the person you are adding already has an account registered. To create a promoter account, click here.

How to add a partner in "Settings"

  1. Log into your Purplepass account

  2. Select “Settings” in the top right corner

  3. Select “Partner Access” in the left navigation bar

  4. You will see the option to add an email. Enter the email and click the green plus icon to submit

  5. Once submitted, you will be able to manage their privileges by checking the boxes.

  6. Select “Update” when done.


You can grant access to all events or specific ones.


As well as monitoring how many guests they can add to the guest list.


How to add partners when creating an event

  1. Log into your Purplepass account

  2. “Create a new event”

  3. Select the event type

  4. Scroll down the last section labeled “Additional options”

  5. Click “Assign partners and 3rd party payout options”

  6. In the box, fill in the person's email you want to give access to (you can add multiple partners)

  7. You can select the different privileges and access you want to grant them

Assigning-partners-creating-an-event-PurplepassIf you add partners when creating an event, they will only be able to access that event.

In Settings, you can give them access to more or specific events.


*** If adding a new partner, they will receive an email asking them to set up their password and account. 

Partner access options include:

Privileges Edit privileges
  • Sales/stats

  • Will call list

  • Print-at-home list

  • Ticket scanner list

  • Customer info

  • Event statements

  • Box office & scan

  • Print-at-home list

  • Charges and invoices

  • event details

  • Event pricing

  • Manage ticket stock

  • refunds/voids

  • Order details

  • Venue maps





Guest list management: 

  • Maximum total guests this partner can add to the guest list:
  • Force all guest list entries to be deducted from inventory
  • Partner may exceed venue capacity or available ticket type quantity
  • This event is also presented by Purplepass Ticketing
  • Issue settlement payment directly to Purplepass Ticketing


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