Creating a live stream ticket type option and embed code

If you are planning a live-streaming event or want to provide customers with the ability to purchase access to your live stream, you can create a streaming ticket type and embed the experience directly onto your website.

What is a live stream widget?

Creating a live stream ticket type

Setting specific times for live stream content to be available

Generating a live stream embed code using a widget

Adding a generated widget code to the live stream ticket type

What is a live stream widget?

Similar to ticket widgets, this widget type will act like a portal, giving guests the ability to access the video stream. The widget will be created and installed the same way the ticket widget is through the Purplepass admin. 

Use this widget to directly embed the streaming experience onto the event website and avoid any redirects or third-party sites.

When guests go to access the event, they will use the widget. Once they click on the widget, the system will ask them to enter their order number or email address for extra security measures. These extra steps are used to verify whether they have access to that event.

Creating a live stream ticket type

1. Log in to your Purplepass promoter dashboard
2. Select “Create New Event” from the top navigation bar or edit an existing event

3. Scroll down to the “Ticket Pricing and Options” subsection
4. Click “Add Live Stream” below the admission type options or previously created ticket types.

NOTE: You can use the dropdown option or select the green plus icon to add the live stream ticket type.

5. A new section will appear for adding live stream information

6. Here you can add the price, quantity, and name of the live stream, as well as the live stream description from the section that appears. If you want to limit the number of users who can live stream your event, you can set the quantity limit here.
7. Enter the video player embed code you wish to have gated and protected by Purplepass

8. Set specific times for live stream content to be available by setting the date and time.

NOTE: You can attempt to access the live stream embed code outside your chosen live stream time to verify that the content is properly gated. Now your live stream video and content will only be available during designated times and dates specified by you.

9. If you are using the live stream widget, enter the URL to the page on your site with the widget. This is where we will send people when they click the link in their email confirmation to view the live stream. If you leave it blank, we will send them to purpleass.com/Live.

NOTE: If you are not using the live stream widget, leave it blank.

10. Scroll to the bottom of your event page and select “Post Event”

NOTE: It is possible to add multiple live stream options (along with ticket type options) with each event you create.

Generating a live stream embed code using a widget

With Purplepass, you can generate a live stream widget code for your next event within seconds using the following steps:

1. Log in to your Purplepass promoter dashboard
2. Select “Tools” from the top navigation bar

3. Locate and select “Live Stream Widget” from the left sidebar navigation menu

4. Complete the steps (1-3) presented on-screen

5. Enter the width of your widget, select a color theme that is suitable for your live stream widget, and click “Generate Code” to automatically display the live stream widget embed code you need

NOTE: To install your new live stream widget to view streams on your website, simply copy and paste the code onto your website wherever you would like it to appear. You can also adjust its height and width to fit perfectly on your website.

Adding a generated widget code to the live stream ticket type

1. Select “Create New Event” from the top navigation bar, or edit an existing event
2. Scroll down to the “Ticket Pricing and Options” subsection
3. Click “Add Live Stream” below the admission type options or previously created ticket types or use the drop-down to select "Live Stream"

The website URL is required for live streaming the event if using the widget and embedding it directly onto your page or website.

It is only needed if you are using the widget. The URL will be used for the shortcut “Play” buttons that are generated and sent in the confirmation email upon purchase. If you choose not to use the widget or do not enter the URL where the widget is installed, the system with default to the Purplepass live stream page (Purplepass.com/Live). If not using the widget, leave this field blank. 

For troubleshooting common live stream issues, click here.