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Why is there a time limit when making my purchase online?

When you are shopping for tickets, we hold or reserve the tickets for you. During this time, no one else can purchase those tickets.

If we did not implement a time limit, you would be able to hold tickets indefinitely while deciding if you wanted to purchase the tickets or not. To ensure fair access to all customers, you are limited to the amount of time we can hold the tickets for you and not sell them to any other customer.

To speed through this process, we recommend registering with a Purplepass account and saving your credit card on file.