FEES & PAYMENT PROCESSING
Payment Processing
  • We Process Credit Cards
  • Use Your Merchant Account
  • PayPal
  • Payment Plans
Credit Card
Processing
  • This is the fastest and easiest way to get your events live and selling. We will handle all of the credit card processing for you, will collect all funds, and will pay you out the Thursday after your event. Payments are issued via eCheck, traditional paper check, or by ACH direct deposit. The eCheck is the default method and is the easiest way to get paid. On pay day, we will email you a check that you can instantly print out and take to the bank. We can also mail you a traditional paper check via the USPS. The third option is to have us simply wire the funds directly to your bank account. All payment options are free.
  • When we process credit cards, we will deal with the credit card companies including any disputes or chargebacks. We vigorously fight all disputes on your behalf and have a success rate of over 95%.

  • You will be able to accept all types of credit cards – Visa, MasterCard, Discover and American Express.

  • RATE: 3% fixed

Use Your
Merchant Account
  • If you have your own merchant account, you can link it up with your Purplepass account so all funds go directly to your bank account as tickets are sold. This is a fantastic solution since as it provides vital cash flow to help fund the event, plus you will likely save money as credit card fees through your own merchant account are typically lower.
  • We support any merchant account that is linked up via an Authorize.net gateway. We also support any other gateway as long as they have a fully functional Authorize.net emulator, which most do!

  • RATE: Whatever fees you have negotiated with your merchant provider

PayPal
  • If you need an easy way to have access to the funds before the event but do not want to setup your own merchant account, PayPal is the way to go. All monies are sent directly to your PayPal account as tickets are sold, allowing you to have access prior to the event to help pay for the expenses of the event.

  • RATE: Standard PayPal rate is 2.9% + $0.30/transaction. This can vary depending on the type of PayPal account you have.

     

Payment
Plans
  • Make large purchases easier for customers to handle by breaking them up into smaller payments. Purplepass will handle the entire payment plan, allowing them to make their first payment upon purchase and then all future payments will be automatically charged to their credit card based on your defined schedule.

Retail outlets

Take advantage of the Purplepass retail outlet network to allow your guests to purchase tickets in person at physical locations throughout the country

Since our retail outlet network setup is extremely simple, we routinely setup new outlet locations for clients who already have some local shops in mind to sell tickets. As the event organizer, you can authorize specifically which outlets are allowed to sell tickets, set the max fees they can charge to the customers, and even limit the number of tickets they can sell. All sales are recorded in real time in your reporting and you can even have real-time alerts sent to your email or phone when sales are made. For a customer, they can walk into a retail outlet, receive a ticket that is printed on-the-fly from the outlet, and pay via cash or credit.

Advanced Pricing Rules

With advanced pricing rules, you can auto-trigger price changes based on the number of tickets sold or a specified date, whichever comes first. For example, let’s say you want to start selling tickets at $25 until the first 100 sell or until the 1st of next month. The system will automatically update all of your prices for you. A common use of this feature is to sell discounted tickets prior to the event and then on the day of the event, automatically increase the price for online and door sales.

Ability To Control Who Pays

The FeesYou have complete control over who pays for what. By default the customers will pay all fees, but you can choose to fully absorb fees or even split it up and let the customer pay a portion and you pay the rest.

Custom Facility Fees And Tax Rates By Ticket Option

You can set custom fees and taxes on a per-item basis. For example, you can sell admission tickets without sales tax but for your merchandise, add the appropriate sales tax.

Ability to fully hide fees

If you are choosing to absorb all fees or if the event is free and no fees are being charged, sometimes it’s nice to completely hide any reference to fees. This is particularly useful for Volunteer registration or other things where any reference to fees is not only unnecessary, but possibly confusing to the guest.

Facility Fees

If you are in an area that requires you to charge sales tax on event tickets, or if you are selling merchandise or other taxable items, you have the ability to identify the tax rate and have the system add this as a separate fee when checking out.

Taxes

If your venue requires a per-head facility fee or if you just want to add a little something on top, you can choose to add a facility fee which will be added to the total fees paid by the customer. You even have the option to show the facility fee separately or combine it into the Purplepass service fee. All facility fees go directly to you.