Ticket Buyer Support
Customer service is available 24 hours/day, 7 days/week.
If you are interested in finding out about if Purplepass is hiring internal positions; please forward resumes to firstname.lastname@example.org. We will hold your resume until a position becomes available.
You can reach customer service by emailing email@example.com or calling us toll-free at 1-800-316-8559. Support representatives are available 24/7 via email or telephone to answer any questions you may have.
There is some information that Purplepass collects related to your account and sales. When you order online, we need your full name, email address, phone number, billing address, your credit card number, expiration date and CVV code. This information is all required in order to successfully process your online order. We also use your Internet…
We take every aspect of this business very seriously including the quality and safety of your experience and your information on Purplepass. All possible precautions have been taken to make sure that your sensitive personal and billing information is transmitted and stored safely using industry-standard methods. We use Secure Socket Layer (SSL) connections for all…
If you have forgotten your Purplepass username and/or password, you can select the option Forgot password link on the login screen to look up a lost password, as long as you know the email on file. If that does not work, email us at firstname.lastname@example.org or call us at 1-800-316-8559.
To change your account preferences, follow these steps. Log in to your Purplepass event organizer accountSelect Settings in the top navigation bar Here you can accomplish changing account and personal information, password and billing address.
To create your Purplepass account, Go to www.purplepass.comSelect My Account in the top navigation bar Select Ticket Buyer Fill out the form details