OVERVIEW

Mentoring and coaching in the workplace are often confused. Understanding the difference between the two approaches and how to effectively use each style to improve employee engagement is key to success for managers who want to retain employees and increase their “social capital” and reputation as leaders and managers.

WHY SHOULD YOU ATTEND

Effective managers draw upon many skills to lead their teams. For the manager it is important to know when to use Mentoring or Coaching to improve employee engagement and give constructive feedback.

When Managers provide constructive feedback, they create a “win-win” situation for their direct reports and improve business results by motivating and engaging employees.

AREAS COVERED

• Definitions of employee engagement and a “motivating job”

• Definition of constructive feedback and motivation

• Definition of a mentor and a coach and the difference between coaching and mentoring skills

• The role of manager in coaching and performance management

• Situational examples to reinforce how to use the two different skill sets. The choice of the skill set depends on the situation and employee that will benefit from the use of one of the styles

• The importance of coaching in performance management

• When to use coaching and when to use mentoring to be effective

• How to initiate a positive learning situation and create accountability in the employee

LEARNING OBJECTIVES

Learn how a manager can use coaching and mentoring skills to motivate and improve employee performance.

Mentoring and coaching in the workplace are often confused; learn the difference and when and how to use each style. Also learn the techniques of coaching and performance management to better engage and motivate employees.

WHO WILL BENEFIT

• Leaders

• Managers

• Individual contributors

• High potentials

• Baby boomers

SPEAKER

Years of Experience: 20+ years

Areas of Expertise: Leadership, Executive Presence, Career Transitioning and Communication Skills

She has been coaching leaders for 15 years and consults on talent and leadership development, assessment tools, and leadership models. She uses premium assessments and 360s tools to solidify her clients’ understanding of their strengths and developmental areas. Her coaching approach increases her clients’ success rates in reaching their goals and broadening their career opportunities.

Clients agree after working with Valerie they have:

• Improved self-confidence

• Accept constructive feedback

• Have gained a strategic perspective

• More flexible leadership style and Executive Presence

• Effective "360" communication style 

She demonstrates superior professionalism and discretion with her clients. She was featured in Choice Magazine (coaching industry publication) in the September 2016 issue for her article on “Generational Similarities and How to Manage the Multi-Generational Workplace”.

Valerie has 20+ years of leadership experience at ATT and HP (EDS) in product management, financial analysis, economic analysis, and regulatory affairs.  This business experience along with her current entrepreneurial success benefits her clients; they view Valerie as someone who understands and has firsthand experience with organizational situations.

She presents webinars on current leadership topics, team leadership, coaching models for managers/leaders, ways to engage and motivate employees, and leadership for the 21st century and multi-generational workplace.

She is certified by the global standards organization, ICF at PCC level; she also mentors and assesses new coaches as part of their coaching certification. She received her coaching training at University of Texas Dallas in Organizational Behavior and Executive Coaching.

She is certified in premium assessment and 360s: MBTI, Hogan, DISC, Extraordinary Leader 360, MLQ 360, Lominger Voices.

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