We hold the highest standards to make sure each of our customers are fully satisfied!
Here’s what they think about our products and services…
Rachel WilliamsBass Pro Shop
There was an ease in tracking event guests and event security. It allowed us to track how many people were going through our doors and aided in the security of the VIP area. The app was easy to use. The rented scanners were convenient and also easy to use. Customer Service was great, who walked me through the set-up and ticket numbering process. Also, the data that was available on the website will help us better prepare for next year.Caroline FlynnNewport International Boat Show
They bent over backward to learn everything about our ticketing needs. They answered 100's of questions and even made custom changes to our exhibitor guest ticket program. Their equipment was great and the reporting tools are excellent. We were very pleased with the whole experience.Maggie YoungSan Diego Fleet Week Foundation
Purplepass is wonderful to work with and very responsive. I have also received calls from Purplepass customer service reps suggesting we add options that our customers are requesting, which increased our ticket sales. Everyone I have come in contact with at Purplepass has always been helpful and polite. I highly recommend Purplepass for anyone that is looking for a ticketing platform that is easy to use, cost effective and customer service oriented.Matthew CostelloRockin For The Cure, Inc.
In the past Rockin For The Cure, Inc. has worked with other Ticketing companies and they were ok, didn't knock our socks off, and then came Purplepass. We couldn’t be happier. Everything about this company speaks quality and professionalism. There are by your side every step of the way, answering any questions or concerns you may have. These days not too many companies take pride in going above and beyond, but Purplepass does. If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you’ll be glad you did!Andrew BrightenVeg Speed Date
For our new business, we had the need for powerful features, including a complex integration of Purplepass' API with our web platform. Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Whenever I had a technical question or request, I would receive a highly competent, helpful, and friendly response in very short time frames. It's so rare in this age of customer service outsourcing to consistently receive such high quality support.
Not only that, but their product is truly excellent, and I have confidence in it. Their platform has very powerful features, and is lightning fast to use - in fact I can't think of another site that feels snappier from a user perspective. The reporting and statistics features on their website are deep and helpful. They have a great interface that allows easily generating widgets that can be quickly embedded on our website to sell tickets for our various events and they seem to add new features all the time.Alyssa CanannOwner of The Gourmet Detective
From the beginning, Purplepass staff provided prompt, expert, courteous service for all of our training and design needs. They are/were creative, receptive and responsive to requests for custom reports and program enhancements. Their attitude is “what can we do to meet your needs?” instead of “why would you want to do that?”
They are thoughtful and proactive in their thinking, and are committed to staying abreast of technology changes that could impact their customers.
We are very happy with Purplepass!Amber FryeDirector of Operations at Somewhere Loud Event Center
We have had all of the big companies like Flavorus & Ticket Fly come through our venue asking to sign up with us but in the end it comes down to the fact that the ease of use with Purplepass & the customer service aspect is 5-star in every way. The Box Office POS system they provide us with is HEADS & SHOULDERS above that of any other ticketing platform we have had experience with – it is by far the easier user interface and makes editing our events and selling tickets at the door a complete breeze.Jim ChristianDirector of Financie & Operations at La Quinta Arts Foundation
Greatly Improved Event Management;
Improved customer experience and customer service due to more efficient line management.
More sophisticated box office management.
Drastically improved data mining capability and data verification.
Training important for product users, but relatively quick learning curve.Lindsey MackneyEvent & Marketing Cordinator at Scottsdale League for the Arts
We have had a positive experience working with Purplepass this year. Not only is the staff friendly and easily accessible, but they also work to make sure our concerns are heard and use our feedback to improve their product.
The staff has quickly taken care of our needs. They take a very active interest in improving their software and tailoring things to their client’s specific needs.