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Resending an email confirmation to the customer

To resend an email confirmation to the customer, do the following:  

  1. Log in to your Purplepass promoter dashboard
  2. Click the “Search Orders” tab at the top of the dashboard
Search UPDATE
  1. Once you enter the information into the filters on the page and the order pops up in the main window, click “Resend” located to the right of the “Name” and “Details” columns
    Resend box highlighted in search orders page

  2. Enter and verify the correct email address to continue
  3. Click "Send"
RESENDING TICKETS GIF