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How can I see who is sitting at a certain sold seat for one of my assigned seating events?

1. Log in to the Purplepass promoter dashboard

2. Navigate to "My Events" and select the "Map" button for the event map you want to view

click map gif
The maps button in my events

3. Launch your event’s seating map

4. Click on the seat that has been sold to review the order details. If seats were sold, they will appear white with a grey border on your map.

CLICKING SEATS ON THE MAP GIF
sold seats in map manager

The order details will include the customer’s name, payment method, order number, as well as any other included contact information. This will appear when you click on the sold seat in your map.

Order details for sold seats.