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Generate a promotional email via Purplepass

If you want to create a promotional email for your company or any upcoming event(s), follow these steps:

  1. Log in to your Purplepass promoter dashboard
  2. Select the “Tools” tab at the top in the navigation bar
  1. Select “Email Customers” in the left navigation bar or select the box on the main pageThis is the homepage for the email customers Purplepass tool.
  2. Click the purple button labeled “Create New Email Message”
  1. The pop-up window “Create Email Message” will appear
  1. Enter the appropriate information in the “From / Reply To” section. Note: this information is generally the event organizer’s email. 
  2. In the following section, select the template type from the drop-down menu or leave it as the default, “No template”. If you choose the Purplepass template, you will have the Purplepass header and footer on the email.
  3. In the text field, type your email’s message
  4. Under the “Schedule” section at the bottom of the page, you can enter a start date and time by checking “Start on exact date/time”, or you can check “Start immediately”

To filter who the emails are sent to, you can change the filter options on the right of the screen. You can filter by:

  • Event
  • Method
  • Fulfillment
  • Ticket price
  • Ticket type
  • Package
  • Coupon codes
  • Admission status 
  • Sale date

Once you're finished entering your email information, click the purple button "Save and Review"

Note: You can only use emails that exist in orders done through your own events.