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Custom email templates and adding branded artwork

If you would like to create a custom email template, follow these steps:

  1. Log in to the Purplepass promoter dashboard
  2. Select “Tools” from the top navigation bar
  1. Next, select “Email Templates” from the left side navigation bar or in the box on the main page
This is where you can find the email template tool
  1. On the “Custom Template” page, click the purple “Create a New Template” button
  1. A new pop-up window will appear titled “Template Form:”
  2. In the first box under “Template Name” choose from the drop-down menu or enter the appropriate information in the box
  3. You can edit the subjects by clicking the purple “Edit Email Subjects”. Another pop-up window will appear.
This is the Edit Email Templates button.

8. Fill in all the required information

This is the edit email subjects popup box for custom print-at-home tickets.

9. Click the purple “Update” button at the bottom of the window

You can view information related to your event account in the field below “Edit Email Subjects”. You can do editing to any of these tabs within the field. You can also upload an image to the template using the editor option at the top of the field.

This shows where you can add images to your email template.

10. Once you have created your template or completed your editing, click the purple “Preview” button to see what it looks like to the customer.

This shows the preview button.

11. If you are satisfied with the email template, click the purple “Create Template” button in the bottom right corner of the screen

This is the Create Template button.

12. If you want to include the template at checkout as a confirmation or message, go to “My Events” and scroll to the bottom of the page to the box titled “Email template” and choose your template from the drop-down menu.

This is the dropdown menu for selecting your template designs.

13. Click the purple “Update Event” button at the bottom of the page to save your custom email