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Learn to use emotional intelligence to resolve work conflicts and disagreements
Presented By Training Doyens
Friday, June 12th at 1:00pm EST
Online sale ends: 06/12/20 at 12:00pm EST
26468 E Walker Dr, Aurora, Colorado 80016-6104
26468 E Walker Dr, Aurora, Colorado 80016-6104
Aurora, CO 80016-6104
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Description

Dealing with difficult colleagues and clients requires that we be at our best in recognizing potential problems and circumventing them before they escalate. Our upcoming webinar discusses insights and techniques to improve emotional intelligence at work to manage difficult situations and people.

The webinar covers the following key areas:

Practice the best approach when dealing with a myriad of difficult client types

Create and maintain a communication climate of support rather than defensiveness

Explore win-win outcomes to deal with unreasonable client requests

LEARNING OBJECTIVES

To be at our best when we most need to be requires having the confidence and competence at recognizing potential problems and circumventing them before they escalate. Dealing with difficult colleagues and clients requires that we be at our best under pressure. To engage clients with tact, diplomacy, skill, and compassion are the hallmarks of learned communication competence.

Join us for this illuminating webinar that is sure to give you the insights and techniques to improve emotional intelligence at work and manage your difficult situations.

WHO WILL BENEFIT

Executive level, Sales, and pretty much everyone else too!

Speaker Profile: Mr. Paul Byrne is a senior partner and trainer with Mackay Byrne Group; he is also a professor of communication skills in Ottawa, Ontario. He has 14+ years of professional experience.

To Register (or) for more details please click on this below link:

https://bit.ly/3cx4nwG

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882

Check out our popular webinars:  

1. Outlook Tips and Techniques: Survive the Avalanche of Emails in 2020 - https://bit.ly/36QIkyM

2. How to Survive an Emotionally Toxic Workplace and Build Emotional Resiliency - https://bit.ly/2MjzQGX


Presented By

1:00pm to 2:00pm
Doors open at 1:00pm

General Admission: $159.00

Age
All Ages

26468 E Walker Dr, Aurora, Colorado 80016-6104<br> 26468 E Walker Dr, Aurora, Colorado 80016-6104<br> Aurora, 80016-6104

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17209961616

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UPCOMING EVENTS
Friday, June 5th

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PAST EVENTS
Thursday, June 4th

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Thursday, June 4th

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Thursday, May 21st

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