The crucial issue is not whether conflict, disagreement and difficult people can be avoided; the real concern is how to formulate workplace conflict resolution strategies that will lead to positive outcomes. Our upcoming webinar discusses strategies for dealing with difficult people and situations that lead to positive outcomes both for the people involved and the organization.

The webinar covers the following key areas:

·         Understand the iceberg concept of conflict – what’s above and below the water line

·         Define five conflict management styles and match each style to different conflict situations

·         Learn how to keep your cool and react in a professional manner in the heat of the moment

LEARNING OBJECTIVES

The focus of this webinar is conflict management at workplace, and strategies for dealing with difficult people and situations that lead to positive outcomes both for the people involved and the organization. Conflict by itself is neither good nor bad. It’s the way YOU handle conflict that produces constructive or destructive results.

WHO WILL BENEFIT

COO’s

CFO’s

VP of Human Resources

Human Resource Professionals

Chief Learning Officer

Directors

Project Managers

Operation Managers and Supervisors

Team Leaders

Staff Managers and Supervisors

Speaker Profile: Marcia Zidle is a board certified executive coach, business management consultant and keynote speaker, who helps organizations to leverage their leadership and human capital assets. She has 25 years of management, business consulting and international experience in a variety of industries.

Use Promo Code TGD20 and get flat 20% discount on all purchases. Hurry! Offer valid only till November 30th 2019.

To Register (or) for more details please click on this below link:

http://bit.ly/2AXsW4J

Email: support@trainingdoyens.com

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