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How to Keep HR From Being the Employee Complaint Department
Presented By 247compliance
Monday, October 21st at 1:00pm EST
Online sale ends: 10/21/19 at 12:00pm EST
2035 Sunset Lake, RoadSuite B-2, Newark, Delaware - 19702
Online, DE 19702
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Natalie Ivey

It seems that HR has become the place where employees go to vent about every petty slight or departmental squabble. And employees somehow expect HR to instantaneously fix them and smooth over all of their workplace-relationship issues. Certainly, when employees come to HR to lodge legitimate complaints of harassment, discrimination, or retaliation, of course, HR must listen, document and investigate. However, this petty nonsense with employees running to HR about anything and everything—and managers shirking their responsibilities in managing departmental conflicts— is getting out of control. 

  • Review the root causes of “The Complaint Department” 
  • Recognize how HR’s involvement in departmental concerns is actually an enabling behavior that is creating the “on-ramp” for foot traffic to HR’s door
  • Acquire communication tips and techniques to use when handling difficult, conflict-averse employees, and managers
  • Identify strategies and best practices for managing employee relations’ issues to provide a platform for solutions
  • Implement a consistent process for handling and documenting employee relations’ issues and HR investigations

  • Employee Relations specialist
  • Employee Relations manager
  • Employee Relations director
  • Labor Relations specialist
  • Labor Relations manager
  • Labor Relations director
  • Human Resources specialist
  • Human Resources manager
  • Human Resources director

Natalie Ivey, MBA, SPHR, SHRM-SCP is President and CEO of Results Performance Consulting, Inc., (Rpchr.com) a company she founded in 2002.  Ms. Ivey is an HR consultant, professional speaker, author, and educator within the HR profession. She designs and delivers targeted, results-focused leadership and professional development training programs and works with organizations to address destructive leadership behaviors and organization dysfunction. 

For more detail please click on this below link:
Email: support@247compliance.com
Tel: +1-(510)-868-1040

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1:00pm to 2:30pm
Doors open at 1:00pm

General Admission: $199.00

All Ages

247compliance.com<br> 2035 Sunset Lake, RoadSuite B-2, Newark, Delaware - 19702<br> Online, 19702


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