Loading Purplepass...
Telephone Skills for Customer Service and Sales Professionals: Create a positive impression of you—and your organization
Presented By Training Doyens
Tuesday, August 21st at 1:00pm EST
Online sale ends: 08/21/18 at 2:00pm EST
Aurora
26468 E Walker Dr, Aurora, Colorado 80016
Aurora, CO 80016
-= series =-
Buy Tickets
Buy Tickets
Description
675772c39c5c2e5bbf1213da2a7c6d83.jpg

OVERVIEW

The phone is an essential tool for conducting business. Answering a business call at your workplace involves a different approach relative to a regular, non-business call. When a call is answered professionally, courteously, and warmly, and customers are satisfied with your product or service, they will come back with repeat orders and referrals. Think about the phone as extension of who you are or how you want to be viewed by others. It is essential to put into practice, telephone communication skills so that you can create and maintain a professional and credible image.

WHY SHOULD YOU ATTEND

This webinar will focus on honing outstanding telephone skills in order to meet and exceed customer expectations. You will learn how to present a professional, knowledgeable image that reflects well on you and on your company.

AREAS COVERED

This webinar will arm you with practical tips and techniques to be able to interact professionally with anyone over the phone.

LEARNING OBJECTIVES

The telephone is your customer's lifeline to your company. It is essential to understand, not just which techniques can be used, but the advantages and disadvantages of communicating by telephone. Customer service phone skills are a critical to have.

WHO WILL BENEFIT

  • Commercial office staff

  • Sales professionals

  • Customer service representatives

  • Receptionists

  • Secretaries

  • Anyone who communicates with customers over the telephone

 

For more detail please click on this below link:

http://bit.ly/2JLKLps

Email: support@trainingdoyens.com

Toll Free: +1-888-300-8494

Tel: +1-720-996-1616

Fax: +1-888-909-1882


Presented By

1:00pm to 2:00pm
Doors open at 1:00pm

General Admission: $159.00

Age
All Ages

Aurora<br> 26468 E Walker Dr, Aurora, Colorado 80016<br> Aurora, 80016

200

18883008494

UPCOMING EVENTS
Thursday, July 26th

Buy Tickets
PAST EVENTS
Thursday, July 19th

Past Event
Thursday, July 19th

Past Event