OVERVIEW
Bad attitudes, jealousy and
disruptive behavior will sabotage organization’s morale, lower self-esteem and
reduce teamwork and productivity. When toxic behavior infects a department,
managers may be tempted to ignore it or give in, the wrong thing to do, but
tolerating it is not a solution!
This bootcamp will show you how to
neutralize gossip and discrimination in the workplace and put a system in place
to ensure they do not re-occur, starting with that of Zero Tolerance and Workplace
Reprimands. The destructive effects of blaming others, griping, pessimism
and of always passing the buck need to be stopped.
In this bootcamp, you will learn to
keep emotional control and tame disruptive and destructive behavior.
WHY SHOULD YOU
ATTEND
Whatever happened to respect?
Rude, indifferent, emotionally
troubled, over-worked and dis-engaged employees do more harm to your business
and employee productivity than you can afford. A workplace culture of
tolerating a bad attitude by one or more employees is not acceptable. A lot of
time, the cause of the employee attitude is generated from how they are treated
at work.
Is it you or is it them that is the
problem?
When you fully exercise your position
power, you will dramatically improve the strained relationship and drive up
their personal power. Respect comes from knowing the person and this session is
how to find out what matters, drives and engages them. When you have a language
of caring, you create respect. This session is how to change the viewing of
this person and their behavior to move them to be solution orientated. Respect
drives up trust, engagement and creativity. When you move from cautious and
superficial small talk to actually deal with the issue by a language of caring
and a blameless apology, you go from a response of: “I thought you
would never ask” to “Thank you, let’s clear this up.”
AREAS COVERED
• How managers inadvertently reward
negative and destructive behaviors
• The steps you need to act on in order to keep total control of the situation
• The four types of problem employees there can be and how they become a problem
• How to turn around the gossip, gab and the grapevine to create more empowered
employees.
• How to tell when someone is lying to you and how to confront them on it.
• When to focus on the behavior you see and not the attitude behind it.
• How to identify all the forms of bullying there are that you need to control.
• Learn which topics should not be talked about at work.
• How to stop the rumor mill before it gets started with a policy of
transparency
• Why people want to ‘push your buttons’ by their off-side or inappropriate
comments
• The D.I.S.C. Personality Profile – that teaches how people
do what they do - good or bad
• How to control the unwritten rules of the office that becomes the negative
culture to discipline
• How to adopt great techniques to use when employees blame others or deny
responsibility
LEARNING
OBJECTIVES
One of the worse things that a
workplace can have is a negative environment. The bootcamp focuses on how to
handle negativity among employees and exercise your power to promote trust,
engagement and creativity and improve the overall working environment.
WHO WILL
BENEFIT
• Managers
• Directors
• HR management
• COO
• CEO
• Executive Management
• Management Professionals
SPEAKER
Years of Experience: 29+
Years
Areas of Expertise: Time
Management, Employee Training, Retention and Motivation, Generational
Diversity, Client Retention, and Career Growth
Bruce Lee has been educating and
inspiring audiences with practical and proven information they can immediately
implement into the personal and professional lives and for improved business
growth or efficiency. A varied business and leadership background provides him
proven experience that clients can relate to. The solid business background
from a good cross section of industry includes:
- Charter Bank branch management, with special
projects assigned from time to time of mortgage lending departments and
seasonal savings bond drives,
- Manager / Resident Representative for the VISA
credit card Division of a legacy Bank, in charge of the entire Province of
Alberta
- Senior marketing representative for a fully
integrated Canadian oil and gas company, which included expanding the
market share and building retail stations
- Grew an executive recruiting company from
three employees to over 20, and set up a remote recruiting office in
England
- Set up, owned and managed a 24 hour a day, 365
days a year retail convenience store and gas bar business
- As a hobby, organizes and chairs election
campaign at every level of government
- Active on several community associations in a
leadership / board member role
He has been providing education
keynotes, workshops and webinars all across North America full time for the past
27 years. Bruce now follows his passion – working with individuals and
organizations to get the results they need to grow their careers and enhance
their business success. He shares practical, real life examples on the
most current topics people need, and each presentation includes a variety of
complimentary additional resources, articles and tools to support the content
and measure skill levels.
The focus is on improving engagement
and teambuilding with the added value of aligning corporate strategy to create
high performance employees. The results are increased productivity for
individuals, departments, and organizations; higher profitability; and
increased customer and client satisfaction. Above all, the intent of every
presentation is to ensure implementation of the ideas and strategies to move
people ahead with a realizable return on their education event investment.
Otherwise, why provide the training?
Clients include business, Government,
education, non-profit associations and health care.
In 2016 Bruce published his first
book: Why Trust Me? Making Trust Your Competitive Edge.
Use
Promo Code MDTD20 and get flat 20% discount on all purchases.
To
Register (or) for more details please click on this below link:
https://bit.ly/3cZH9PP
Email:
support@trainingdoyens.com
Toll
Free: +1-888-300-8494
Tel:
+1-720-996-1616
Fax:
+1-888-909-1882