For our new business, we had the need for powerful features, including a complex integration of Purplepass' API with our web platform. Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process. Whenever I had a technical question or request, I would receive a highly competent, helpful, and friendly response in very short time frames. It's so rare in this age of customer service outsourcing to consistently receive such high quality support. Not only that, but their product is truly excellent, and I have confidence in it. Their platform has very powerful features, and is lightning fast to use - in fact I can't think of another site that feels snappier from a user perspective. The reporting and statistics features on their website are deep and helpful. They have a great interface that allows easily generating widgets that can be quickly embedded on our website to sell tickets for our various events and they seem to add new features all the time.