Promoter direct sales
At one time or another, you have likely seen the alert saying you cannot purchase tickets as a promoter. We have had countless requests to remove this restriction. Well now not only can you buy tickets through your promoter account, we have taken that one step further. As a promoter, you can now sell tickets to customers through your own account via credit card, cash, check, COMP, and even using gift cards or vouchers.
To take advantage of these new features, all you need to do is log into your Purplepass account that the event is posted under and then try to buy tickets. Not only will you be allowed to add tickets to your shopping cart, you will see the new options to choose how the customer is going to pay for them.
Resend email confirmation
Another feature that has been requested quite often is being able to resend email confirmations to customers. You can do this by logging into your account, going to Search Orders and clicking the “Resend” link for that customer’s order. You can even confirm the email address and change it if needed before resending.
Memos on orders
Have you ever wanted to keep notes on a particular order? Now you can add a memo or note on orders. You can add notes by going to Search Orders and clicking the links under the “Notes” column. The Order option adds a note to that particular order only and the Customer option adds a note to that customer in general.