Overview
Whatever you call it, bullying, harassment, gossip, – it all matters to you on bad attitudes, jealousy, and disruptive behavior that sabotages your organization’s teamwork, employee morale, lowers self-esteem, and reduces productivity and undermines your reputation in the community. When toxic behavior infects a department, managers may be tempted to ignore it or give in, the wrong thing they can do, but tolerating it is not a solution!

Why Should You Attend
This resource-loaded webinar will show you how to get ahead of and neutralize all forms of bad, destructive behavior, and put a system in place to ensure it does not re-occur. This starts with an understanding that it must be Zero Tolerance and immediate workplace reprimands. The destructive effects of blaming others, griping, pessimism, and always passing the buck need to be stopped. In this session, you will learn to keep emotional control and tame that disruptive and destructive behavior you must deal with.

Areas Covered in the Session
–  How managers inadvertently reward negative and destructive behaviors
–  The steps you need to act on in order to keep total control of the situation
–  The four types of problem employees there can be and how they become a problem
–  How to turn around the gossip, gab, and the grapevine to create more empowered employees.
–  How to tell when someone is lying to you and how to confront them on it.
–  When to focus on the behavior you see and not the attitude behind it.
–  How to identify all the forms of bullying there are that you need to control.
–  Learn which topics should not be talked about at work.