Areas Covered in the Session:
•  Normal communication styles are based on DISC assessment – 4 communication models
•  Learn how to identify normal communications even if the person’s style is different your style
•  Difficult people are based on the 4 communication models and why these people are categorized as difficult when they manipulate or try to overly control the situation.
•  Learn how to handle difficult people types to be more effective in various situations.
•  These are key meeting and situation handling for everyone