The webinar covers the following key areas:

·         A 3-step process to de-escalate emotional situations

·         A simple-to-use 5-step model for immediately letting go when things does terribly awry – you won’t have to carry those events around in your head

·         Why people react emotionally, even when it doesn’t seem rational, or in their best interests

LEARNING OBJECTIVES

• A 3-step process to de-escalate emotional situations

• The art of Emotional Aikido - what is emotional resilience and how to protect yourself when confronted with strong emotions

• The 7 irrational thinking patterns that set the stage for destructive emotions

• A simple-to-use 5-step model for immediately letting go when things does terribly awry – you won’t have to carry those events around in your head

• What drives emotional reactions – the triune brain explained

• Why people react emotionally, even when it doesn’t seem rational, or in their best interests

• 5 ways to boost your resilience at work

WHO WILL BENEFIT

• HR Professionals

• People Managers

• Leaders

• Directors

• Managers

• Supervisors

• Business Owners,

• Business Consultants

• Department Managers

• Senior Leaders

• Staff at all levels

• Anyone who interacts with other people

Speaker Profile: Since 1987 Michael Healey has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement, staff recruitment/retention, and enhancing organizational capacity. He has 30+ years of professional experience.

To Register (or) for more details please click on this below link:

https://bit.ly/2MjzQGX

Email: support@trainingdoyens.com

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